"The traditional grease board has its obvious limitations. On the other hand, [eWB allows] the scheduling office, the pre and post areas, the procedure areas, and the family waiting areas to view status changes and updates in real time. This information assists in service recovery for delays, managing the add-on schedule, and reducing frustrations from family members in the waiting area."
Izzy Ramaswamy, R.T., MS
IVS Operations Manager
